This is a contract role for a call center sales and service consultant based in the Johannesburg Metropolitan area. The consultant will be responsible for handling inbound and outbound calls, providing exceptional customer service, addressing client queries and facilitating sales processes. Daily tasks include consulting with clients, offering product information, ensuring customer satisfaction, and achieving sales targets. The role requires on-site presence and collaboration with the sales and service teams to drive performance and growth.QualificationsMatricClear ITC,Clear Criminal RecordNQF 5 FAIS 120 credits (preferred)ExperienceProven Experience in Long -Term Insurance 1-2years (Required )Skills and Competencies RequiredKnowledge of banking products and sales principles and methods.(preferred but not essential).Proven track record in sales.Strong and interpersonal skills as well as objection handling skills.Excellent verbal and communication skills. Persuasive.Possess an ability to adapt and solve problems.Be responsible and accountable for target achievement.Have a winning attitude and willingness to grow within the organization.Must have excellent timekeeping principles.Must have a team success mindset.
