Customer Service Representative

Mindmatch Consulting

  • Cape Town, Western Cape
  • Permanent
  • Full-time
  • 2 months ago
Are you interested in joining our client's team of call centre agents, do you have a passion for customer service?We are looking for call centre agents to join our client’s team in Durban Kingsmead | UmhlangaThis is a permanent roleHours: Monday to Sunday in Rotational shifts 24/7Salary:Basic: R5250Attendance bonus: R1000Shift Allowance: R1000 (0nly applicable if they are working evening shifts)Once they have completed training (4 – 6 weeks campaign dependent) they will qualify for:Medical InsuranceFuneral CoverPlus Performance Bonus or Commission (campaign dependent)Start Date: 13 NovemberRisk Assessments: these are done by the ClientThey will need to get 25 wpm (typing)60% on their grammar so ideally ask them what they got for English in matricThey must articulate and speak well,To be successful in this role, you will need:At least 1 year of customer service experience, including BPOA strong customer service background and excellent communication skillsA professional and fluent level of EnglishA valid matric certificateClear criminal recordCareer development and growth plan - a great opportunity to expand on your career.

Mindmatch Consulting