Data Analytics Trainer (Audit Software) (JHB Hybrid)
- Johannesburg, Gauteng
- Permanent
- Full-time
- Expert Knowledge: Display expert knowledge in Audit Command Language and data analysis techniques.
- Conduct Training Sessions: Conduct training sessions using Audit Command Language software, including both basic and advanced commands and functionalities, for individuals or groups of users. This may involve developing presentations, manuals, and exercises.
- Develop Training Materials: Design, develop and update training materials, including user guides, manuals, and online resources, to support the implementation and usage of the Audit Command Language software.
- Customize Training Programs: Tailor training programs to meet the specific needs of clients or organizations, including designing custom exercises and case studies to address their unique requirements.
- Practical Exercises: Provide practical exercises to familiarize users with the functionality and navigation of the Audit Command Language software, ensuring they can effectively utilize its features to address their data analysis objectives.
- Stay updated with software updates: Keep abreast of software updates, new features, and enhancements released by the software vendor, and incorporate relevant information into training materials and sessions to ensure users are informed of the latest capabilities.
- Evaluation and Feedback: Assess trainee performance and progress through exercises, quizzes, and practical assessments. Providing constructive feedback to help individuals improve their skills and understanding of Audit Command Language software.
- Documentation and Knowledge Management: Maintain comprehensive documentation and knowledge bases related to Audit Command Language software training, including FAQs, troubleshooting guides, and user tips, to support ongoing user education and self-service support options.
- Bachelor’s Degree in Information Technology, Business Administration, or related field.
- Prior experience in training delivery, preferably in the field of Data Analysis, Audit, Risk, or Compliance.
- Proficiency in using Audit Command Language software solutions, such as Audit Command Language Analytics and Audit Command Language GRC, and familiarity with other relevant tools and platforms.
- Proficiency in SQL or other programming languages.
- Driver's License and own transport is essential.
- Possible travel into the rest of Africa (Max 2 weeks at a time).
- Possess a strong work ethic, commit to excellence, and demonstrate meticulous attention to detail with a genuine passion for accuracy in all endeavours.
- Effective communication is essential to clearly convey complex technical concepts in a simple and understandable manner to trainees. This includes verbal communication during training sessions, written communication in training materials, and active listening to understand trainee needs and questions.
- Possess a solution-oriented approach focused on identifying strategies to ensure customer success.
- Adaptable to different learning styles, skill levels, and training environments. Should be able to adjust their training approach and content delivery methods to accommodate the diverse needs of trainees and respond to unexpected situations or challenges during training sessions.
- Patience is crucial when working with trainees who may have varying levels of experience or proficiency with ACL software. They should be patient and supportive when addressing trainee questions, concerns, or difficulties, and provide guidance and encouragement as needed.
- Critical Thinking Skills: Data Analytics Trainers should possess strong problem-solving skills to address technical issues, troubleshoot software problems, and find creative solutions to trainee challenges or questions. This includes the ability to think critically, analyse problems, and identify effective solutions in real-time during training sessions.
- Interpersonal skills are important for Data Analytics Trainers to build rapport and establish positive relationships with trainees. This includes being approachable, friendly, and professional, and demonstrating respect, empathy, and understanding towards trainees from diverse backgrounds.