
Events & Marketing Co-Ordinator
- East London, Eastern Cape
- Permanent
- Full-time
- Should advocate sound financial/business decision making, demonstrating honesty, integrity and lead by example.
- To coordinate and manage functions and ensure that a high level of client satisfaction is maintained at said functions.
- Prepare and implement daily function list.
- Supply daily menus for catering to the executive chef in the form of quotations supplied to the clients.
- Daily setups prepared and communicated to supervisors on duty.
- Manage cleaning staff to ensure all function and associated areas are maintained in a clean/neat/tidy condition.
- Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.
- Ensure disciplinary procedures and documentation are completed according to the ELGC code of conduct.
- Regularly assess, together with the F&B Supervisors, to ensure that beverage stock quantities are maintained for forthcoming functions and events.
- Assist with bar stock checks when F&B Supervisors are on leave or off sick.
- Perform ADHOC cellar stock checks.
- Input month-end stock takes of beverage and other relevant supplies into Jonas.
- Meet with prospective clients to provide information as to the nature of the function venues and menus available.
- Provide written quotation to potential clients based on information provided in meetings, phone calls and via email.
- Maintaining good client relations by ensuring that they are accurately informed of the information they are required to submit to facilitate their bookings and payments.
- Ensure that payments are received upfront and event charged based on final numbers provide by the client one week prior the event.
- Regularly following up on provisional bookings until they are confirmed.
- Manage client and member requests and concerns and provide feedback to the relevant parties.
- Ensure all quotations are submitted timeously.
- Populate, maintain and coordinate booking diaries with daily changes and updates.
- Assist with placing of stock orders for function team and bar staff as and when needed.
- Provide support to all key staff to manage and implement functions when they are on leave.
- Venue set-up to client specifications.
- Venue preparation inspection and control on a day-to-day basis to ensure compliance with client specifications.
- Brainstorming and implementing event plans and concepts.
- Handling budgeting and invoicing.
- Liaising and negotiating with vendors making sure the necessary documents are provided pertaining to BBBEE compliance.
- Negotiating relevant sponsorship deals to the benefit of the club.
- Handling all event logistics.
- Updating senior management.
- Manage all pre-event planning liaising with clients to find out their exact event requirements to ensure effective planning
- Produce detailed proposals for events (including timelines, venues, suppliers, legal obligations, staffing and budgets)
- Research new suppliers and contractors to ensure competitive prices and hire ensuring cost effectiveness.
- Manage and coordinate suppliers and all event logistics (for example, venue, catering, travel)
- Liaise with sales and marketing teams to publicise and promote the event as well as manage branding and communication.
- Coordinate suppliers, handle client queries and troubleshoot on the day of the event to ensure that all runs smoothly and to budget effectively
- Manage a team of staff, giving full briefings on hosting of the event
- Organise facilities for car parking, traffic control, security, first aid, hospitality and the media where necessary.
- Make sure that insurance, legal, health and safety obligations are followed
- Oversee the dismantling and removal of the event and clear venues efficiently
- Produce and handle post-event evaluation and reports build customer database
- Research opportunities for new clients and events.
- Developing event feedback surveys.
- Build customer database and effectively communicate and follow up to promote future business
- Work together as a team, delegating as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals.
- To perform any other reasonable tasks as requested by management.