Microsoft Engineer

• Resolving all escalations from Tier 2 support
• Implement changes and projects such as version upgrades and migrations
• Perform proactive optimization and implementation of best practice
• Document processes and procedures to increase repeatable quality and automation
• Develop relationships and communication throughout the company and with customers
• Conduct implementation of Hardware and Software projects based on Wintel and Virtualization platforms

• Minimum 5 years overall experience in IT MSP Environment
• Advanced experience with Windows 2012 R2 / 2016 / 2019/ 2022
• Intermediate to advanced experience with Active Directory, DNS, DHCP, IIS, PKI etc.
• Intermediate experience with VMware vSphere 5.5 or above
• Intermediate experience with Hyper-V 2012 or above
• Good understanding of IP addressing and subnetting
• Fundamental understanding of mass storage like SANs and NAS devices
• Fundamental understanding of VLANs, routing, firewall behaviour, packet shaping etc.
• Comfortable working in server rooms/datacentres racking and cabling up kit
• Strong communication (both written and verbal) and comfortable face-to-face
• Sound ITIL framework mindset in terms of structured incident management, request management, change management, contractual scope alignment etc.
• Good knowledge of Exchange 2016 and above

• Pre 2021 -MCSA | MCSE | Post 31 Jan 2021 - Microsoft Certified: Azure Administrator Associate | Microsoft Certified: Windows Server Hybrid Administrator Associate | Microsoft Certified Professional
• Exchange | O365
• VCP-DCV (VMware Certified Professional) or Hyper-V
• Veeam

Pure Placements