Retail Store Manager
- Milnerton, Cape Town
- Permanent
- Full-time
⦁Customer service and retention, Audits, Employee training, Inventory management, Cash handling, reconciliations and deposits
⦁Responsible for opening and closing of the retail location
⦁Achieving goals by leading the Sales team and ensuring they follow the sales process.
⦁Assists customers, handles customer escalations and promotes a positive customer experience.
⦁Assists in the training of all retail staff on company sales procedures/policies, promotions, incentives, etc.
⦁Maintains desired store appearance according to company standards.
⦁Maintain adequate levels of inventory to support sales traffic.
⦁Participates in month-end inventory reconciliation and audits.
⦁Coaching retail sales staff. Positively influences and motivates all employees by maintaining a team approach in the day-to-day management of all employees. Addresses performance issues to ensure quality and efficiency in the sales process.
⦁Conducts weekly staff meetings to communicate company trends, happenings, performance statistics and standards. Employee schedulingREQUIREMENTS:⦁Valid Driver’s License and Own car essential
⦁An Electrical or similar technical qualification will be advantageous.
⦁3 to 5 years exp in retail management
⦁Preferably bilingual in English, and Afrikaans
⦁A stable work record, and have contactable references
⦁Matric CertificateThe post appeared first on .
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