National Key Accounts Manager (FMCG)
SET Consulting
- Johannesburg, Gauteng
- R600,000-660,000 per year
- Permanent
- Full-time
- Develop, manage, and maintain industry contacts with decision-makers and influencers, building strong customer relationships to ensure maximum satisfaction, and increased market share
- Listing the leading spice brand range in big wholesalers
- Get extended listings where we have gaps
- Look for opportunities in SADC for retail and wholesale listings
- Handling administration of loading customers on our systems as well as trading term agreements
- Managing a co-ad budget with these customers and securing promotional activity to drive growth
- Evaluate retailer campaigns and provide feedback to the brand
- Monitor pricing trends and competitor activity
- Analyse data and conduct regular customer performance reviews
- Find and set up an SLA with a sales & merchandising partner
- Work closely with logistics regarding route-to-market partner
- Work hand in hand with marketing on developing customer-specific promotions to drive brand awareness and growth
- Approve and manage returns and short-dated stock claims
- Sales forecasting and ensuring adequate stock levels in our branches
- Resolve escalated customer queries in line with company policies
- Drive growth of our private-label bottled spices through local and international retailers
- Minimum Matric plus 5+ Years relevant experience in a similar position in the FMCG/Manufacturing industry (essential)
- Sales or marketing qualifications (adv.)
- Valid driver’s license and own reliable transport
- Willingness to travel frequently
- High-level computer literacy and working knowledge of Microsoft Office packages
- Must have worked with CRM technology
- Fully bilingual (English & Afrikaans or any other language)