Job Title: Italian Speaking Claims Handler (Insurance)Start Date: FlexibleLocation: Cape TownJob Type: Full Time | On-siteSalary: R19 000 per month + BenefitsRequirements
Fluent in Italian and English
Matric or higher
Must be able to work in shifts including some week-ends and some evening/night shifts.
South African Citizen/Permanent Residency Holder
Previous work experience in Medical Assistance, Insurances, Claims Handling or Tourism will be an advantage
Competent computer user skills in Microsoft Office tools
Benefits
Salary: R19 000 (Base)
Company Health and Accident Insurance
Medical Aid: Discovery Health - Plan: Classic Smart R2 200 from the start of the contract (+/- 7 days)
Pension Annuity: 10% after 6 months of employment (On top of base pay)
21 days of leave
Parking
Bonus paid out quarterly that is dependant on your performance
Responsibilities
Communicate over the phone and via email with policyholders, a worldwide network of medical providers and our colleagues around the world
Coordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations
Work closely with medical professionals internally and externally
About the CompanyOur client is one of the world’s leading companies in the fields of medical assistance, travel assistance and insurance claims handling. Since 2009, they have been part of the prestigious reinsurance company Munich Reinsurance Company, a multinational insurance group that is one of the world’s leading reinsurers.They are a one-stop solution: 3 assistance hubs; 11 regional branch offices; claims invoices in 53 currencies invoiced in EUR or USD; over 70,000 providers and 190,000 cases handled annually make them the only partner you need. Their structure enables our customers to partner with only one entity whilst still receiving global services from all their emergency medical assistance centres, all aspects of claims settlement, extensive cost containment, quality assurance and advanced reporting tools. The result is a cost-efficient global solution.They hold one of the best provider networks worldwide, covering all countries and territories globally with extensive and cashless solutions. Their network of over 70,000 providers is built with their local connections and local knowledge within the region, by their network specialists. Additional services include expatriate solutions and specialised services in the fields of telemedicine, travel security, occupational health services and onsite medical personnel services.
