Spa Therapist
- Franschhoek, Western Cape
- Permanent
- Full-time
- A relevant, accredited two-year national or international certificate or diploma in beauty therapy.
- At least three years' practical experience in a professional beauty salon or spa environment.
- Previous experience working at reception or in the front office, preferably in a hospitality environment.
- Computer literate, with a working knowledge of booking systems.
- Fluency in Afrikaans and English, with excellent written and verbal communication skills.
- Availability to work hospitality hours, including weekends and public holidays.
- Team player with a positive attitude: energetic, goal-driven, and reliable.
- Well-groomed, professional appearance.
- Provide a wide range of treatments, including facials, massages, body treatments, and advanced beauty therapies.
- Perform treatments with a focus on quality and customer satisfaction.
- Assess guests' needs and customise treatments based on their preferences and skincare requirements.
- Maintain a high level of cleanliness and hygiene in the spa and treatment rooms.
- Maintain product knowledge and keep up with industry trends to recommend appropriate products to guests.
- Assist with reception duties, such as guest check-ins, scheduling, and payments when necessary.
- Provide guests with information on spa services and guide them as needed.
- Coordinate with fellow spa therapists to ensure smooth operations.
- Handle calls, emails, and bookings professionally.
- Collaborate with other team members to create a seamless and exceptional guest experience.
- Ensure all treatments are performed in accordance with health and safety standards.