Outbound Call Centre Agent

Astor Motor Recruitment

Gauteng
Permanent
Full-time

13 days ago

Job Summary *THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*Make a family's year and ensure they have a comfortable road trip, by joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and dedicated individual with excellent customer service, organizational, sales and communication skills to join the team. To apply is absolutely essential that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry, have an excellent command of the English Language, are able to problem solve and resolve conflict as well as convert incoming enquiries into bookings.Essential Job Requirements
Matric Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
A good command of the English Language (preferably English as a first language)
Must be able to handle international clients (excellent telephone etiquette)
Must be able to handle conflict and be a good problem solver
Must have good sales abilityOUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIALWorking hours - Monday - Friday 07h30 - 17h00/Saturday 07h30- 13h00 and then Sundays and Public Holidays are 07h30- 13h00You will need the following documents when applying;

A FULL CV in Word or PDF format - Must include Company Names, Dates of Employment and Reasons for Leaving.
Matric Certificate
Copy of South African ID
A recent photograph of yourself
Names and contact numbers for at least 2 References

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