Technical Training Facilitator

To determine training needs for the business by consulting with business, scoping training needs, identifying value-add solutions, developing the programme and submitting for approval for implementation annually and as required
To coordinate technical training by collaborating with relevant departments, identifying training needs, staying updated with industry best practice, developing training materials where relevant and scheduling and organizing training sessions as required
To develop technical training proposals by conducting research, gathering insights from subject matter experts, incorporating solid technical knowledge and industry insights, understanding the specific technical needs and objectives and designing training proposals as required
To educate customers on new products by collaborating with the Research and Design team, understanding product specifications and features, understanding product benefits and usage, developing training materials and delivering training and information sessions as required
To support the achievement of customer and performance targets by planning and executing the required number of customer visits, testing schedules and other activities, identifying possible challenges, collaborating with stakeholders, identifying effective solutions and taking proactive measures to overcome obstacles as required

Previously disadvantaged groups will be given preference including people living with disabilities.