Quality Assurance

• BSc in Food Science, BTech in Food Technology, or National Diploma in Food Technology (essential)
• Any higher qualification in Food Science or Project Management (advantageous)
• 2–4 years’ experience in QA & food safety within the food industry (operational quality control exposure required)
• Experience in the QSR industry and exposure to global QA/FS programs (advantageous)

• Define and implement QA and technical strategies for food and packaging suppliers across Africa
• Ensure compliance with global food safety standards and local regulations
• Lead supplier audits, approvals, and corrective action plans to drive continuous improvement
• Provide technical leadership on food safety, product integrity, and risk mitigation strategies
• Partner with suppliers, franchisees, and internal stakeholders to enhance FSQA capabilities through training, coaching, and capability building
• Oversee quality systems including complaint management, product recalls, non-conformance handling, and supplier performance tracking
• Support product development and new supplier approvals by ensuring compliance with QA/FS requirements
• Act as the primary liaison with franchise partners, suppliers, and global QA stakeholders

• Strong understanding of QA, food safety regulations, and quality control processes
• Proficiency in MS Office Suite (Excel, Outlook, PowerPoint and Word)
• Knowledge of incoterms and export/import quality requirements
• Ability to analyse complex non-conformance issues and design innovative solutions

• Strong leadership presence with the ability to influence across teams and stakeholders
• Analytical, detail-oriented, and decisive under pressure
• Independent and proactive problem-solver with excellent judgement
• Passionate about driving food safety excellence and continuous improvement

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