Finance and Logistics Coordinator
BP
- Durban, KwaZulu-Natal
- Permanent
- Full-time
- Compile customer service measurement (In Full on Time – IFOT) and investigate failure reasons
- Vet routing and planning schedules to ensure IFOT objective is met
- Manage delivery communication to customers
- Investigate customer complaints and queries by liaising with customer, BP internal staff and 3PL’s
- Manage emergency deliveries by coordinating execution with 3PL’s, customers, CE&O and Sales Representative
- Raise credits for customer returns
- Run billable freight and resolve discrepancies
- OMS Tag – ensure SOPs are updated and action yearly review
- Report on Team Monthly Cyberscore
- Assist with Team Projects/Initiatives
- Support CLT Ops monthly reviews Finance related accountabilities
- Ongoing assurance on accrual and payment compliance with bpSA agreed processes
- Work closely with colleagues to develop and maintain good strong business relatrionships based on trust and honest discussion.
- Plan reports carefully and make well informed decisions in changing reports to suite, a possible multi-user or multi distributor organisation
- Participate and be actively involved in process changes which are ongoing to ensure smooth flow of information within the organisation