Internal Sales Representative

• Respond to incoming calls and direct to relevant departments

• Assist walk-in customers with product queries and pricing

• Adhere to SHE (Safety, Health & Environment) protocols at all times

• Present and promote product offerings

• Process invoices and compile quotations/pro forma invoices

• Manage customer queries and fulfil rep instructions while they're off-site

• Manage and respond to emails promptly

• Capture sales orders accurately

• Process GRNs for received stock

• Assist with banking of customer payments

• Create purchase orders and manufacturing instructions for factories

• Ensure accurate pricing and stock data across all price lists

• Manage and confirm EDI orders

• Handle documentation for stock takes and warehouse reports

• Order stock for customers and collaborate with warehouse team on stock control sheets

• Maintain professionalism in all administrative records and customer interactions

• Keep filing systems updated and workspace tidy

• Follow up on overdue customer orders

• Communicate delivery schedules and order status clearly to clients

• Matric

• Energetic and proactive with excellent customer service skills

• Fluent in both Afrikaans and English (spoken and written)

• Strong computer literacy (MS Office, invoicing platforms)

• Able to work independently and as part of a fast-paced team

• Valid driver's licence and own reliable transport

Zeminwe