Repair Technician

Cape Town, Western Cape
Permanent
Full-time

1 month ago

Are you passionate about technology and delivering exceptional customer service? We're looking for a Support Technician to join our dynamic team at Core Group, where we service and support the world's leading tech brand - Apple!As a Support Technician, your mission is to restore Apple devices to top performance while ensuring a seamless and quality customer experience. You'll be responsible for:Diagnosing and repairing Apple devices (iOS and Mac) in line with Apple-authorised service standards.Meeting daily repair targets and Apple turnaround time expectations.Administering repair data and documentation with complete accuracy.Managing and maintaining proper stock control and part returns.Staying current with Apple certifications, repair processes, and service guidelines.
Minimum Requirements:Matric (Grade 12)Apple Certified Mac Technician (ACMT) or equivalentApple iOS Certified Technician (ACIT) or equivalentMinimum 3 years' hardware repair experienceExcellent technical troubleshooting, administrative, and communication skillsAbility to work efficiently, manage deadlines, and focus on delivering exceptional customer serviceStrong attention to detail and commitment to qualityApply now and be part of a team that helps people get the most out of their Apple technology.

Core Group

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