Revenue Management Controller
- Beacon Bay, Eastern Cape
- Permanent
- Full-time
- High school diploma or equivalent; associate's or bachelor's degree in accounting or related field preferred
- Minimum 1-2 years of experience in a similar role
- Strong understanding of accounting principles and procedures
- Proficient in MS Excel and other accounting software
- Excellent data entry skills with a high level of accuracy
- Detail-orientated and able to multi-task in a fast-paced environment
- Strong communication and interpersonal skills
- Develop and monitor a credit control system in collaboration with sales and marketing, finance, and executive team members
- Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention
- Establish policies that follow customer service best practices while ensuring customers submit payments on time
- Reconciling complex accounts that have been escalated from the AR team
- Monitoring debtor balances to ensure a reduction in debtors DSO - Liaising with customers, as well as internal personnel including the sales team
- Maintain loan records, conduct regular analysis of the credit-control system, and implement changes as needed to reduce bad debts
- Follow up on overdue invoices and payments and escalate as necessary
- Look for ways to improve debt collection processes
- Reply promptly to client questions and concerns received by voicemail or via written communication
- Process irreconcilable debts / prepare debt write-offs, as in the case of bankruptcy, to be written off and archived
- Establish and maintain regular communications with clients to facilitate periodic payments
- Develop and maintain the groups customer onboarding and data management process and systems