Data Analyst (Operations)
Collinson Group
- Cape Town, Western Cape
- Permanent
- Full-time
In this role, you will play a pivotal role in the creation of the dashboarding and KPI reporting used within Global Operations. Supporting operational efficiency and excellence across consumer, client, partner, and finance departments. You will leverage your data analysis skills and strategic thinking to drive improvement initiatives, ensure data integrity, and inform strategic decision-making within the team.Key Responsibilities
- Master data management:
o Define and implement data governance policies and procedures.
o Identify and resolve data quality issues, ensuring data integrity and consistency.
- Data Development:
- Data visualization:
o Translate data into actionable insights to identify trends, root causes of issues, and opportunities for improvement.
- Create dashboards and reports to monitor key performance indicators (KPIs) and track progress towards goals.
- Strategic thinking:
o Collaborate with cross-functional teams to implement operational improvement initiatives.
- Additional responsibilities:
o Track and measure the impact of improvement initiatives.
o Maintain strong relationships with internal and external stakeholders.Knowledge, skills and experience required
Qualifications:
- Bachelor's degree in Business Administration, Data Science, Statistics, or a related field.
- Demonstrable of experience in a data analysis.
- Strong analytical and problem-solving skills, with a demonstrated ability to identify trends and root causes from data.
- Excellent communication and presentation skills, with the ability to communicate complex data insights to both technical and non-technical audiences.
- Experience in Python development and SSIS
- Proficient in data analysis tools such as Microsoft SQL Server, Excel, Power BI and/or Tableau.
- Experience with master data management principles and practices is a plus.
- Understanding of the travel perks industry is a benefit.
- Strong teamwork and collaboration skills.
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