Senior Product Owner - Digital Freight Services
- Johannesburg, Gauteng
- Permanent
- Full-time
- Facilitate the creation and refinement of product and service definitions for enterprise-level Airfreight & Sea freight offerings.
- Ensure product and service definitions are aligned with the company’s overall strategic goals, customer needs, and industry trends.
- Collaborate with the global Enterprise Service Catalogue team and cross-functional teams to translate business requirements into technical specifications and product features.
- Drive & verify the implementation of the Enterprise Service Catalogue into our various customer facing applications & Digital solutions
- Serve as the liaison between business units, global teams, and IT departments to gather input, define needs, and create alignment on product/service offerings.
- Act as a key point of contact for Airfreight & Sea freight product and service definition-related inquiries and support throughout the lifecycle.
- Communicate changes & requirements to the Enterprise Service Catalogue to internal stakeholders
- Create and maintain clear, comprehensive product and service implementation documentation, user stories, and use cases.
- Ensure that documentation is up-to-date, well-organized, and accessible to relevant stakeholders.
- Work with internal teams & stakeholders to gather & verify requirements for Airfreight & Sea freight products and services.
- Communicate demand & requirements to the global Enterprise Service Catalogue team and follow up on the actual implementations
- Bachelor’s degree in Business Administration, Product Management, Engineering, or a related field.
- Strong understanding of enterprise product development, lifecycle management and transport & logistics
- Experience with business analysis, requirements gathering, and documentation tools (e.g., JIRA, Confluence, or similar).
- Strong analytical and problem-solving skills with the ability to translate complex ideas into actionable plans.
- Familiarity with Agile methodologies or other relevant frameworks for managing product/service lifecycles.
- Proficient in Excell, PowerPoint, word and Outlook
- Knowledge of industry-specific standards and regulations related to transport & logistics.
- Strong analytical and problem-solving skills with the ability to translate complex ideas into actionable plans.
- Excellent communication and facilitation skills with the ability to engage and influence diverse stake holder groups.