Commercial Executive

Tower Group

  • Westville, KwaZulu-Natal
  • Permanent
  • Full-time
  • 2 months ago
We are seeking a full-time Commercial Executive to join our team. In this role, you will be responsible for uploading and managing hotel contracts, internal flight contacts, being a subject matter expert and assisting the Reservations team when they have any queries or rates calculation issues. The ideal candidate will play a key role in maximising revenue generation by providing up to date information on stop sales and special offers.Key Responsibilities:
  • Conduct market research and competitor analysis to identify trends, opportunities, and potential threats.
  • Provide insights to inform business strategies
  • Track and analyse sales performance, customer feedback, and market trends to inform future strategies
  • Data Loading - Accurately load and amend supplier contracts onto the company database in line with specific deadlines.
  • Checking - Check loading input by other team members onto the database, against the original supplier contracts and correct any errors found
  • Process and validation on Accounts Invoices
  • Hotel Contract checking
  • Updating system for stop sales/inventory changes
  • Identify missing or incomplete contracts or information and requests from the relevant Product Manager
  • Notify the Product Manager where missing or incomplete information is likely to impact given deadlines
  • Support and assist in invoice discrepancies based on offer loaded
  • Creating of Hotel Codes (Meal plans, Room types, etc)
  • Flight Errata, Hotel Errata, Country Errata - as and when needed
  • Assisting Reservations with calculations and queries as required
  • Coordination of supplier training for all destinations
Experience / Qualifications:
  • Previous experience within the travel industry as a Commercial Executive
  • Be able to demonstrate a high level of accuracy and attention to detail have proven data entry skills
  • Have the ability to interpret supplier contracts
  • Have strong communication skills
  • Be able to work as part of a team
  • Strong numeracy knowledge
  • A genuine passion for African safari holidays, with demonstrable knowledge of the destinations we offer.
  • Excellent phone etiquette and communication skills.
  • Strong organizational and time management skills.
  • High attention to detail and excellent problem-solving abilities.
  • Proficiency in reservation systems and MS Office.
  • Proven track record of delivering high-quality results in a timely manner.

Tower Group

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