The incumbent is required to provide day-to-day on-boarding and management of various retail partners.
Business development and negotiation will be core to the role as we look to build our partner network and drive scale for our voucher and buy now pay later products.
Further responsibilities include collaboration between different business units to ensure an efficient working relationship.
The incumbent will be responsible for sourcing, negotiation, on-boarding and the day-to-day management of retail partners.
Key Accountabilities and decision ownership:
Manage complex partner negotiations
Establishing new partnerships across market segments
Retaining and growing existing partnerships
Generation and execution of initiatives to drive top line GMV growth across partners and overall vouchers adoption across all relevant market segments
Determine technical, marketing and commercial roadmaps with partners to define and execute joint digital product initiatives
Review, analyse and evaluate success of initiatives against key KPIs including preparation and delivery of executive committee presentations
Core competencies, knowledge and experience
Strong inter-personal skills.
Experience in managing a portfolio of retail partners
Account management experience
Ability to work under pressure
Experience engaging and influencing C-level executives
Strong commercial acumen across digital industries with the ability to coordinate legal, technical, and commercial teams to develop and close high-profile partnerships
Track record of partner account management, relationship building and commercial management skills with eCommerce experience a plus
Knowledge of loyalty industry will be advantageous
Must have technical / professional qualifications:
BCom /BCom / Commercial degree
5+ years business development experience ideally in a loyalty or financial services environment
