Internal Sales Representative

• Make the agreed number of calls to customers as assigned and instructed, both existing and new
• Generate leads by identifying potential new customers and making cold calls by telephone
• Demonstrate excellent customer service through follow-ups
• Co-ordinate sales efforts with relevant departments such as logistics, marketing and the entire sales team in order to achieve sales and profit targets
• Process and follow up on orders as necessary
• Closing the sale and providing customer support as required
• Monitor and review product range and communicate any new product developments to increase width and depth of distribution
• Drive and present promotions to customers
• Ability to comprehend and use sales data to analyze market potential
• Respond to inquiries and technical information requested
• Sell overstocks/aged stock.
• Communicate with Sales Manager regarding sales issues, objectives and competitor activity or opportunities gathered from customer feedback.
• Respond timeously to all correspondence and administrative deadlines.

• This is a full-time position ideal for someone with at least 5 - 10 years sales experience in internal sales and calling merchants, resellers, manufacturers and retail hardware merchants
• Telephone etiquette and communication skills must be very good
• Having an established and strong relationships with either of or all timber merchants, timber resellers, furniture manufacturers, Joiners and retail merchants in Cape Town and surrounds a advantageous
• Marketing and/or Sales tertiary qualification a plus. (advantageous)
• Must have working knowledge of Microsoft Office Suite (Word / Excel / PowerPoint / Outlook)
• Having working knowledge and experience with internal business systems like Microsoft Business Central advantageous
• Strong emphasis on executing plans to achieve and exceed customer budgets

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