Site Sales,PCV
- Johannesburg, Gauteng
- Permanent
- Full-time
Responsibilities and duties include, but are not limited to:
- Responsible for selling aftermarket parts, services, wear parts, upgrades & rebuilds to customers in the various industries served by the Company.
- Individual will initiate and maintain strong customer relationships and increase the sales of our products and services.
- Travel will include planned and emergency sales calls throughout the assigned territory.
- Tasks will be to achieve sales and gross profit objectives and create strategic sales action plans.
- Schedule sales calls and meet with customers for the purpose of selling aftermarket parts/consumables, rebuilds & modernizations & full complement of service offerings.
- Responsible for maintaining the customer relationship while also being the front-line customer service contact.
- Develop strategies to increase wallet share and market penetration.
- Work with the inside sales team to draft proposals.
- Visit installations to consult with customers on equipment operations and replacement requirements.
- Ability to develop value propositions and ROI to help promote product sales.
- Develop a territory management plan to maximize time with customers & increase order intake and enhance customer retention.
- Respond timeously to customer concerns or requests
- Relevant Bachelor of Science Engineering degree or equivalent knowledge/work experience.
- Minimum of 4 years’ relevant experience in a Sales environment.
- Acquire the latest product information with emphasis on technical advantage, industry quality standards, certifications, pricing, and delivery.
- Excellent interpersonal skills with the ability to effectively communicate with customers.
- Knowledge of competitor's equipment to help define value proposition for FLSmidth offering.
- Ability to read and interpret engineering/mechanical drawings, understand equipment manuals and familiarity with parts lists.
- Must be competent in account management & territory planning, be able to organize sales strategies and possess exceptional presentation skills.
- Must be a self-starter and problem-solver who keeps the customers’ best interests at heart.
- Communicates proactively & regularly with inside sales, engineering and management teams.
- Complete regular entries and updates in CRM system to include contacts, appointments and opportunities.
- Displays honesty, ethics and integrity at all times.
- Knowledge of a Customer Relationship Management (CRM) programme will be advantageous.
- Computer literate in MS Office. Completion & regular updates of comprehensive account plans for key accounts.
- Work in a team environment to extract maximum sales potential through collaboration with other FLSmidth staff, product companies and divisions.
- Valid driver’s license