Junior Coordinator

• Minimum Grade 12 qualification
• Relevant tertiary qualification will be advantage
• Minimum 2 – 3 years’ experience in administrative work
• Minimum 3- 5 years’  experience in a customer service role
• Strong computer skills (MS Word, MS Excel, PowerPoint)
• Willing to work standby 1 or 2 weekends a month
• Excellent communication skills (English) and an African language will be an advantage
• Clear and professional articulation when answering the switchboard
• Teamplayer
• Positive attitude and ability to work against a deadline, solving problems pro-actively
• Able to work under pressure

• Manage switchboard.
• Follow up with stores on documentation not received. Manage all paperwork as needed.
• Book technician accommodation.
• Process sub-contractor invoices.
• Arrange Courier for spares.
• Generate casual wages purchase requisition and send to Finance.
• Check Technicians clock-in/out for overtime calculation
• Scheduling call outs with in-house technicians and sub-contractors
• Logging and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end deadlines.
• Technician scheduling and execution of the service call for a region.
• Prepare customer quotes.
• Customer Feedback regarding call outs

Careers24