Site Manager - Fuel & Convenience - Witbank
- Witbank, Mpumalanga
- R24,000-27,000 per month
- Permanent
- Full-time
To oversee the operations of a fuel station, convenience store, and quick-service restaurant. The Site Manager will be responsible for driving sales, managing staff, ensuring compliance with operating procedures, and delivering exceptional customer service.
Key Responsibilities
- Manage day-to-day site operations, including retail, fuel, and food service.
- Oversee stock control, reconciliations, and site cash management.
- Monitor and achieve sales targets and financial objectives.
- Implement and enforce compliance with company policies and external regulations.
- Ensure high levels of customer satisfaction by addressing and resolving complaints.
- Lead, train, and motivate staff to deliver excellent service and meet operational targets.
- Drive promotional campaigns and optimise product displays.
- Analyse performance data to identify opportunities for improvement.
- Support digital and process optimisation initiatives for operational efficiency.
- National Diploma in Business Administration, Commerce, Retail Management, or related field (advantageous).
- Minimum of 4 years’ experience in retail operations, with at least 2 years in a management role.
- Strong understanding of financial controls, budgets, and stock management.
- Proficiency in MS Office and retail operating systems.
- Excellent communication, leadership, and problem-solving skills.
- Ability to thrive in a fast-paced and customer-focused environment.