Field Service Technician
Greys Personnel
- Brits, North West
- Permanent
- Full-time
- Qualified Earth moving/Diesel Mechanic through an accredited training institution (copy to be attached to application) (Red Seal);
- High school diploma or (GED) equivalent (N2) with the relevant subjects;
- Five year's Industry related field service experience, would be essential;
- Knowledge of the Industry and heavy Earth-moving Equipment products, Mechanical/Technical background and competence in understanding hydraulic and electrical diagnostic problems on a range of equipment (backhoe loaders, excavators, track driven crushers and power screens);
- Communication skills at all levels, Sound interpersonal skills (internal and external customer liaison);
- Must be in possession of his own tools of the trade (hand tools);
- Must be fluent in English and Afrikaans;
- Proficient in mechanical systems (transmissions, engines, hydraulics, etc.);
- Ability to diagnose and repair heavy equipment and components in the field;
- Computer Literate: MS Office Suite;
- Strong problem-solving skills and be detailed oriented with a high level of accuracy;
- Ability to operate a service vehicle;
- Valid driver's license and a safe driving record;
- Able to lift more than 25 Kg's and in good physical health;
- Ability to work in the field without supervision, and able to work varying shifts, weekends and holidays;
- Ability to perform duties with a sense of urgency, exceeding customer expectations;
- Must be able to work in a dynamic, fast paced service environment;
- Maintain a tool inventory sufficient to perform assigned tasks;
- Identify and resolve breakdown issues and communicate plan of action to client and manager.
- Report warranty related problems to the business with a sense of urgency.
- Assist, compile and complete the necessary quotations, time-sheets, expense claims and reports for management.
- Removes, disassembles, assembles, and installs components and parts.
- Identify the problem and cause of failure through logical troubleshooting steps.
- Determines reusability of parts in accordance with published reusability guidelines.
- Orders replacement parts ensuring that parts ordered are correct and complete at time of order.
- Cleans, repairs, reconditions, and maintains equipment and components.
- Tests, measures, and adjusts engine and machine systems and components.
- Prepares, inspects and operates machines prior to delivery or leaving site.
- Keeps up to date with developments in tooling, technologies and systems.
- Prepares inspection and appraisal reports.
- Prepares accurate and complete service reports timely.
- Maintain a professional and proper personal appearance at all times adhering to company policy.
- Flexible to work after hours when needed to meet customer needs.
- Performs related duties as assigned.
- Comprehensive updated CV;
- Certified ID Copies and drivers license;
- Certified copies of all relevant qualifications;
- Reputable references;
- Please read job specification carefully and only send your CV if you meet the requirements;
- Only experienced applications will be considered;
- The processing of your personal information and sharing it with third parties for verification's;
- The exercising of your rights provided for by POPIA;
- To acknowledge that Greys-Endoni will keep the record of your personal information confidential;