Assessor: Hospitality & Sustainability - Western CapeFull job descriptionOur client, Go Sustainable Tourism (GST), has the abovementioned vacancy available for a self-motivated, service driven individual to join their growing team. GST is a management method for entrepreneurs in the Tourism ‘Stay industry’, interested in managing their business for sustainability and attracting more clients/tourists.The Assessor will be responsible for evaluating and assessing the quality of tourism establishments providing accommodation to clients/tourists. Assessments are done on 4 key pillars namely: Conservation, Community, Customer and Company.The successful candidate will be responsible for (but not limited to): *Ensure that all assessment visits are conducted in accordance with the procedural requirements of GST *Prepare for client/site assessments prior to visiting the site *Asses, investigate and produce results on assessments also in the form of written reports *Maintain detailed knowledge of quality management system, procedures and policies to ensure that enquiries by applicants can be dealt with promptly and accurately *Build and maintain effective stakeholder relations with guesthouse and other similar establishments *Provide a range of advice and feedback to members regarding findings based on assessment, in order to improve quality in line with assessment objectives *Produce written quality advisory reports for members *All other tasks related to this role.Essential qualifications, skills and experience:Relevant tertiary qualification in Tourism/Hospitality/Quality Management would be beneficial;Minimum 3-5 years’ experience in the hospitality industry;Knowledge of South African standards in accommodation and tourism products;Previous quality grading experience in tourism and accommodation products would be advantageous;Sales and/or marketing experience;Tourist/guest experience in tourism products;Excellent computer & numerical literacy (specifically Excel);Drivers license and own reliable transport;Fully bilingual (Afrikaans & English);Willingness to travel extensively (overnight stay at client assessments included when assessing the establishments).Please apply online at www.m3online.co.za before 09:00 on 26 April 2024.For general enquiries, contact our team at M3 Human Capital Management on 021 863 1444.Please note that only shortlisted candidates are contacted. If you don’t hear from us within two weeks of the closing date, please assume that your application was unsuccessful.Job Types: Full-time, PermanentApplication Deadline: 2024/04/26
