Service Account Manager
Hire Resolve
- Eastern Cape
- Permanent
- Full-time
- Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities
- Approval of work reports/time sheets of all technical staff working on customer site
- Provide all technical related information and customer ratios, such as production, efficiency, waste, etc, promptly)
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Support Financial results through Forecasting and Budgeting requirements by preparing yearly budgets for customers based on sleeve forecasts (Labor and parts based, PMs, Training etc)
- Proactive approach, together with the KAM, in Selling Service Solutions to the customers
- Owner and driver of the customer, technical related, performance indicators improvements (TLE, Waste, etc), and Financial indicators (cost per '000, customer TS results, etc)
- Participating with KAM and Project team in the Projects requirements and definitions discussion with the customers, during the Project commercialization phase
- Work closely with KAM in the coordination of activities as required within contractual agreements & customer ad-hoc requests
- Oversee the preparation and planning of preventive maintenance, SP delivery, CM, installation of MP & Claim management
- Collaborate, as needed, with the Project Team during the Project execution phase
- University Degree in Engineering discipline
- Broad and comprehensive understanding of concepts and principles within own discipline and knowledge of these elements in other disciplines
- Knowledge of Aseptic technology is preferred
- Strong communication skills
- Excellent computer literacy skills required
Should you not hear from us within 3 days, please consider your application unsuccessful.Hire ResolveIT/ComputerRecruiterAboutSpecialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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