Sales Coordinator

• Provide administrative support to the BLD Formal Business Development teams, including managing phone calls, responding to inquiries, and scheduling applicable appointments.

• Assist in managing leads through the sales pipeline, including lead qualification, follow-ups, and maintaining accurate records in the CRM system.

• Process sales orders efficiently, ensuring accuracy and timely customer delivery.

• Prepare and maintain all sales-related documentation, such as quotes, proposals, contracts, and invoices from beginning to end or as and where required.

• Collaborate with other departments, such as marketing, finance, and operations, to support sales initiatives and projects at a regional level.

• Produce, update, and provide best practice support on MS documents, databases, and other systems to support the work of more senior colleagues.
• Tasks could include purchasing materials, entering budgetary information, time and expense recording, warehouse and stock control, and similar activities as required by the Sales Manager and National Sales Manager.

• Drives centralized reporting to action and completion, providing timely feedback to the Business Development verticals for continuous improvement.

• Ensures Accountability: Holds self and others accountable to meet commitments.
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Communicates Effectively: Develops and delivers multi-mode communications that clearly understand different audiences' unique needs.
• Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.
• Drives Results: Consistently achieves results, even under challenging circumstances.
• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
• Tech Savvy: Anticipates and adopts innovations in business-building digital and technology applications to support customer requests.
• Action Planning: Develop appropriate plans or perform necessary actions based on recommendations and requirements.
• Data Collection and Analysis: Analyze data trends for report use to help guide decision-making.
• Commercial Acumen: Apply understanding of the business environment and objectives to develop solutions.
• Computer Skills: Support business processes by understanding and effectively using standard office equipment and software packages.
• Planning and Organizing: Plan, organize, prioritize, and oversee activities to meet business objectives efficiently.
• Policy and Procedures: Develop, monitor, interpret, and understand policies and procedures, ensuring they match organizational strategies and objectives.
• Verbal Communication: Use clear and practical verbal communication skills to express ideas, request actions, and formulate plans or policies.
• Customer and Market Analysis: Conduct research and Analyze data to develop a comprehensive understanding of customer and market conditions.
• Data Control: Acquire, organize, protect, and process data to fulfill business objectives.
• Office Systems: Select, deploy, and get the best results from the most appropriate office system.
• Proficiency in Microsoft Office Suite and CRM systems.

• Matric - Essential
• A certificate in business administration, office management, or related field would be advantageous.

• 2 years of proven experience in a sales support or administrative role.

Blue Label Telecoms