Senior L2 Infra Engineer

• EXPERIENCE AND SKILLS
• 4+ years of experience in IT infrastructure support or systems administration.
• Strong knowledge of Windows/Linux servers, virtualization (VMware, Hyper-V), and networking.
• Experience with cloud platforms (AWS, Azure, GCP) and hybrid environments.
• Familiarity with monitoring tools (e.g., Nagios, Zabbix, SolarWinds) and ticketing systems (e.g., ServiceNow, Jira).
• Familiarity with FinTech or banking compliance standards is highly desirable.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management. Process-driven with a focus on continuous improvement.
• Ability to work in a fast-paced, high-compliance environment.
• Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team.
• Worked across diverse cultures and geographies.
• Pan Africa multi-cultural experience is advantageous.
• IT operations SLA management

• EDUCATION AND CERTIFICATIONS
• 4-year Information Science/ Information Technology/ Computer Science/ Engineering (or related) Degree
• Information Technology Infrastructure Library (ITIL) Certification Foundation or Expert v3 / Managing Professional/Master (Preferred)
• Microsoft Certified: Azure Administrator Associate (for Azure Stack)
• Oracle Certified Professional – Oracle Linux or Oracle Cloud Infrastructure Architect
• Red Hat Certified Engineer (RHCE)
• VMware Certified Professional – Data Center Virtualization (VCP-DCV) (if HPE uses VMware)

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