Student Success Advisor

• Welcoming all students to the distance learning journey
• Building supportive relationships with students remotely
• Advising student of how to study for success by distance modality
• Reminding student of deadlines
• Assisting student with academic administrative queries
• Assisting students to develop effective study skills
• Assisting students to avoid plagiarism and how to reference correctly
• Assisting students with general assignment writing
• Advising students in the optimal use of available academic & library resources and services
• Directing students to other institutional resources when academic, attitudinal, attendance, or personal problems require professional intervention
• Tutoring students in relation to their academic content challenges where possible or arranging with the student success supervisor for a potential subject tutor.
• Accompany the student on their journey for start to completion through a “Sherpa” model of support.
• Empower students to take responsibility for their own academic success.
• Prepare, plan, and schedule advising and support sessions.
• Provides educational guidance and assistance to students.
• Provide information on academic curriculum and college policies and procedures using Programme Fact Sheets.
• Maintain confidentiality regarding student educational records.
• Refer students to specialist in-house e.g (counsellors, DATs) when the student’s problem requires specialist intervention.

• Welcoming all students to the distance learning journey
• Building supportive relationships with students remotely
• Advising student of how to study for success by distance modality
• Reminding student of deadlines
• Assisting student with administrative queries where possible
• Assisting students to develop effective study skills
• Assisting students to avoid plagiarism and how to reference correctly
• Assisting students with general assignment writing
• Advising students in the optimal use of available academic & digital library resources and services
• Directing students to other institutional resources when academic, attitudinal, attendance, or personal problems require professional intervention
• Tutoring students in relation to their academic content challenges where possible or arranging with the brand Head of

• Liaise and coordinate with tutors to ensure that students receive academic support.
• Compile reports on weekly activities or when required to do so.
• Maintain an up-to-date Student Success Advising Portfolio.
• Report on process follow through and timelines kept

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