Commercial Credit Analyst
Lula
- Cape Town, Western Cape
- Permanent
- Full-time
- Collaborative - we're a clan and work together as a team, always towards a common goal
- Committed - we're accountable and follow through no matter the challenge
- Curious - we look for better ways to do things and make a positive difference
- Connected - we stay close to, learn from and look to understand each other and our customers
- Compassionate - we go out of our way to care about our colleagues, our customers and our community
- Engaging with clients to verify their financial/credit transactions, business performance and request additional information where need be
- Evaluating clients' credit data and financial data in order to determine the degree of risk involved in lending money to them
- Preparing notes about the degree of risk in lending money to clients
- Analysing client records and using the data to recommend outcomes
- Evaluating the financial status of clients by interpreting financial ratios produced by proprietary programs
- Helping supply chain and Sales and Marketing departments in managing financial orders to help them control credit exposure
- Understanding the lending platform in its entirety with special focus on the origination module
- Working closely with the Head of Credit Underwriting and Credit Team Leader on issue escalation, ensuring customer problems are tracked, resolved and followed-up on
- Using ideas and solutions to meet customer needs ensuring that their expressed and underlying needs are satisfied
- Understanding and keeping up to date on the latest technology developments and technical issues affecting your accounts
- Running other key operational tasks linked to the monitoring of the portfolio on book on a regular basis
- Any other ad-hoc projects required to assist the team
- Excellent problem-solving skills
- Highly organised with strong attention to detail
- Excellent influencing skills
- Resilience
- Fun-loving, team-player - you enjoy helping your team members out, and will step up to assist even when your work is done
- Start-up mentality - you understand we are all in this together
- Matric/ grade 12 certificate or equivalent achieved
- Completed finance/ accounting/ economics degree or equivalent
- Ideally you will have some commercial/SME credit experience
- Strong numeracy abilities
- Passionate about delivering customer experience above and beyond customer expectations