PURPOSEManage single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide expert skills as part of a Clinical Data Management (CDM) team to provide efficient, quality data management products that meet customer needs. Provide leadership to the team in the area of project planning and execution, financial management, communications and milestone tracking. Viewed as an expert in data management. May perform role of customer site lead, responsible for managing and delivering programme of studies for a customer.RESPONSIBILITIESWork directly with project teams to guide/convey optimal data flow design patterns across the enterprise consisting of multiple systems with the end goal to ensure data integrations enable real time Alerts and AnalyticsLead vendor data set-up for all Data Management vendors. Work closely with the DTL to enable data flow for all DM downstream activities (data cleaning, etc).Complete and manage the 'Systems Integration Plan' to detail the data flow and highlight potential risks/challenges while collaborating with various groups (i.e. IPA, Study Team, CDAT) to provide data standardization and alignment of site visits across systems”.Champion people, process and technology improvements and standards to enhance quality, increase productivity (internal and external with Investigator sites) and reduce data latency within IQVIA clinical trial systems inclusive of IVxS, EDC, CTMS, QRPM, Data Factory, Triggers and Alerts, Visualizations such as Infosario Analytics and Federated reports, CDOS and SLDRs.Guide and present study teams with best case options given limitations (e.g. contract, cost, timelines, etc.) with the ability to articulate pros and cons of each approach.Identify and implement innovative solutions to challenges and influence future decision-making in order to reduce workarounds.Review data transfers specifications to ensure they meet the standards required to develop quality data integrations.Proactively provide education and training to ensure adherence of the relevant startup SOPs and best practices during the RFI and post-award phases.Collaborate with the global IT organization as needed to resolve support issues related to data integration or data quality.Ability holistically understands the process and structure of 5-10 individual systems and determine how the design of one system may impact the ability of another system to function optimally.REQUIRED KNOWLEDGE, SKILLS AND ABILITIESExperience working in Drug Discovery, clinical trial conduct, clinical data management or related industries.Excellent critical thinking and analytical skills, strong attention to detailEffective written, interpersonal, and verbal communication skillsStrong influencing, problem resolution, motivation, and negotiation skillsSolution-oriented approach to challengesSound leadership and customer service skillsCompetent presentation skills meeting the needs of all levelsAbility to establish and maintain effective working relationships with team members, management, operations staff, clients, and executive management.Ability to lead effective meetings.Strong organizational and time management skills.Ability to manage multiple dependencies across multiple systems to reach a final deliverable.Ability to establish and maintain effective working relationships with teams involved in study start up.MINIMUM REQUIRED EDUCATION AND EXPERIENCEBachelor in Science/Computer Science/Information Technology or Bachelor in Technology with 8 to 10 years’ experience OR equivalent combination of education and experience.At least 5+ years of CRO experience with knowledge of clinical systems, the data points stored within them and data flow paths.IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at
