Property Administrator - Student Accomodation
- Johannesburg, Gauteng
- Permanent
- Full-time
Location: JohannesburgAbout the Role
A leading property management division is seeking a highly capable Residential Property Administrator to oversee the efficient administration of residential properties, with a particular focus on student accommodation. The successful candidate will play a key role in ensuring accurate lease management, arrears control, and tenant support, while maintaining high standards of compliance and operational efficiency.Key ResponsibilitiesApplication & Intake ManagementMonitor and process applications through online portals.Manage incoming queries via email and WhatsApp support channels.Obtain and verify student registration lists from universities.Track and update records for defunded students.Leasing AdministrationVet all application documents and conduct credit checks.Ensure all lease details are captured and updated accurately.Facilitate amendments to tenant details on property management systems.Provide regular reporting on occupancy levels and vacancies.Billing & Statement ProcessingGenerate monthly lease billings and tenant statements.Process debit runs and interest billings.Post batches on property management and financial systems.Monitor and reconcile payment allocations.Arrears & Debt ManagementTrack and follow up on outstanding rental payments.Resolve tenant queries relating to rental accounts.Issue letters of demand and calculate repayment arrangements.Draft Acknowledgements of Debt (AODs) and manage handovers of defaulting tenants.General Administration & ReportingAssist with compiling monthly management reports.Administer account closures and deposit refunds.Manage entry and exit recoveries for tenants.Provide professional tenant support and ensure effective communication.Skills and CompetenciesStrong reconciliation and financial administration skills.High proficiency in property management and financial systems.Excellent attention to detail and numerical accuracy.Strong communication and interpersonal skills.Ability to follow processes, meet deadlines, and manage priorities.Confident in following up on outstanding payments.Innovative and proactive problem-solver.Professional, adaptable, and able to engage effectively at all levels.Minimum RequirementsMatric certificate (essential).National Diploma (essential).2–3 years’ experience in property management (essential).AdvantageousExperience in student accommodation administration.Background in leasing and tenant liaison.