Intermediate Server and Monitoring Engineer

Datacentrix

  • Midrand, Johannesburg
  • Permanent
  • Full-time
  • 2 days ago
Qualifications & Experience:
  • Matric plus Diploma or Degree in Information Technology, Computer Science or related field
  • 3–5 years of experience in server engineering and monitoring roles.
  • Demonstrated experience in both on-premises and cloud-based server environments.
  • Microsoft certifications (e.g., MCSA, MCSE, Microsoft 365 Certified) and/or VMware certifications (e.g., VCP) would be an advantage.
  • Experience with Exchange Online migrations or hybrid environments is desirable.
Key Responsibilities:
  • Utilize OpManager and Site 24 (or similar monitoring tools) to implement proactive system monitoring, reporting, and alerting.
  • Collaborate with Technical teams responsible for managing Infrastructure assets, to Manage, monitor, and maintain to ensure optimal performance and availability, including:
  • on-premises and cloud server infrastructure
  • software environments including Active Directory (AD), Exchange Server, SQL Server, and Office 365
  • virtualization platforms such as VMware and Hyper-V.
  • network components such as LAN, WAN devices and links
  • Perform regular patching, upgrades, and backups to maintain system integrity and compliance.
  • Troubleshoot and resolve server, network, and application-related issues in a timely manner.
  • Collaborate with security teams to implement and enforce best practices for identity and access management, data protection, and compliance.
  • Provide 2nd line support for escalated incidents and service requests.
  • Document infrastructure, processes, and procedures to support operational excellence.
  • Participate in infrastructure projects, system migrations, and cloud initiatives to improve efficiency and scalability.
Skills & Competencies:
  • Strong knowledge of Windows Server administration (on-prem and cloud environments).
  • Hands-on experience with Active Directory, Group Policy, Exchange Server, and Office 365 administration.
  • Proficiency in VMware vSphere and Microsoft Hyper-V virtualization platforms.
  • Experience with Opmanager and Site 24 (or equivalent monitoring tools) for system health checks and performance monitoring.
  • Understanding of network fundamentals (DNS, DHCP, TCP/IP, firewalls, etc.).
  • Familiarity with backup and disaster recovery solutions.
  • Strong troubleshooting and analytical skills with ability to resolve complex technical issues.
  • Good communication and stakeholder management skills, with ability to interact effectively with both technical and non-technical teams.
  • Ability to work independently and collaboratively in a fast-paced, service-driven environment.

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