
Business Development Representative
- Cape Town, Western Cape
- Permanent
- Full-time
- Make 150+ outbound cold calls per day to U.S.-based leads
- Set qualified appointments for the sales team
- Manage inbound chatbot interactions and escalate as needed
- Respond to emails and messages with professionalism and clarity
- Log all activities and notes in our CRM (HubSpot)
- Collaborate with the team for continuous improvements in messaging and conversion
- Provide regular updates on call stats, performance, and feedback from prospects
- 2–3 years experience in outbound calling, appointment setting, or SDR-related roles
- Prior exposure to U.S.-based clientele is a must
- Based in South Africa for timezone alignment and communication style
- Resilient and self-motivated – not easily discouraged by rejection
- Clear communicator (both verbal and written) with excellent English fluency
- Comfortable being accountable for daily KPIs and working independently
- Strong work ethic and professional demeanor
- Stable work history with no frequent job-hopping
- Experience with HubSpot CRM
- Familiarity with Google Workspace (Gmail, Chat, Calendar)
- Typing speed and accuracy (to be assessed during pre-screening)
- Willingness to grow into additional responsibilities over time
- A fast-paced and supportive remote work environment
- Opportunities for personal and professional development
- On-the-job training and mentorship from experienced team members
- A collaborative team with clear expectations and room to grow