DC Industrial Engineer Systems
Takealot
- Durban, KwaZulu-Natal
- Permanent
- Full-time
- Day to Day administration of Oracle WMS - user maintenance, user access, user profiles and location maintenance, level 1 support to DC operations, troubleshooting of integration issues with ERP
- Interface between DC Operations and WMS Vendor (Oracle for issue logging and resolution. Reporting on and analysis of issue trends with WMS Vendor)
- Performing routine audits of systems and operational processes
- Understanding & partaking in stock sync, operating system updates, patches, and configuration changes.
- Adding, removing, or updating user account information, resetting passwords.
- Answering technical queries and assisting users.
- Troubleshooting and recording of reported system problems.
- Responsible to align full operational flow across all departments with system processes
- Liaison with IT & ensuring that the network infrastructure is up and running.
- Assist En-log team to apply all system upgrades & system errors
- Quality Control (QC) support for Integration of Dimensions operational assistance
- Assisting in trouble shooting WCS & escalating to stakeholders
- Liaise with operational systems and service providers with management
- Ensure Quality Assurance (QA) on testing and validation,
- Responsible for all technical WMS understanding & internal DC processes
- Responsible for maintenance of technical training schedules in support of operational SOP's
- Responsible for onsite WMS queries and technical support
- Assisting in arranging data in an understandable manner to assist operations with dashboards
- Assist operations with good system practice & change management.
- Analyzing system logs, identifying and reporting of potential issues with all operational systems.
- Development of reporting and dashboards from WMS reporting database for OPS management teams
- Responsible for testing and roll-out of proposed new functionalities and bi-annual upgrades of Oracle.
- Minimum 3 years relevant experience within DC operations
- Previous experience with WMS systems such as Logfire, Manhattan, Red Prairie, SAP, Highjump or similar -
- Industrial Engineering, B.Comm Logistics or similar degree preferred
- High level of proficiency with MS Office packages
- Full understanding of a WCS, the application, troubleshoot, problems
- Solutions-oriented, can-do attitude; self-motivated
- Attention to detail
- Excellent communication skills, both written and spoken
- Previous experience in mini project management
- Comfortable with change and excellent team player
- Comfortable with learning and adapting to new systems
- Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of Takealot.com being the leading e-commerce company in Africa
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
- We are doers and not only thinkers, it's all in the execution after all.
- We love what we do and what we are creating
- is respectful but forthright
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
- is business SMART. Able to think about problems from a business perspective using technical and product input;
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- will be at the cutting edge of developing new concepts for takealot.com
- thinks like an owner of the business
- is SMART, has INTEGRITY and is HARD WORKING
- Required