Key Account Manager – Gaming, Betting, & Gambling job – Market related salary – Johannesburg, South Africa

• Ensuring the timely and successful delivery of company solutions according to customers' needs and objectives
• Representing the entire range of the company's Live products
• Distributing and presenting information to customers about upcoming game releases and opportunities
• Liaising with in-house resources and operators to undertake promotional fulfilment and analysis of campaigns and marketing initiatives
• Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise
• Working closely with internal stakeholders to optimise strategy and ensure KPI targets are met
• Establishing and maintaining effective key account relationships
• Act as an intermediary between internal departments and customers
• Acting as an escalation point for customers for any issues, and drive resolution action
• Providing root-cause analysis, driving continuous improvement and execution of solutions
• Proactively assessing, clarifying, and validating customer needs on an ongoing basis
• Any other ad hoc duties related to the role

• 5+ years' experience in Account or Relationship Management, within a B2B strategic role
• Experience in the iGaming industry a distinct advantage
• Sound commercial awareness and knowledge of business development
• Demonstrate a clear knowledge of how to generate results in a complex commercial environment
• Experienced at effective client management at a senior level
• Be analytical with the ability to think strategically
• Have a genuine passion for sales, negotiation, decision-making, and problem-solving
• Educational background in a related field would be preferred
• Strong communication and written ability in English is essential (an additional language would be an asset)
• Proficiency with Microsoft Office Suite, such as Excel and PowerPoint
• Be presentable, willing to travel and work outside of normal office hours

Initiate International