Motor Assessing Moderator
OUTsurance
- Centurion, Gauteng
- Permanent
- Full-time
- OUTsurance has been voted Top Employer South Africa since 2022. Our people vision is to be a great company to work for where you always get something OUT.
- A winning, fun and inclusive company culture that embraces diversity.
- Great Rewards and Recognition programs.
- Benefits (Medical Aid, Pension fund, Group life and Disability benefits)
- Growth opportunities (we hire talent, train skill and promote values driven leaders from within)
- Wi-Fi on campus and Emergency Panic-Assist through the OUTsurance app
- Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household.
- A chance to give back (Staff Helping SA OUT volunteer program) and much more…
- Casual Dress Code
- Central office location with shuttles to and from the Gautrain station and Centurion Taxi Rank
- Onsite Clinic, Canteen, Carwash, Barber, Beauty Salon and Sports facilities
- Day care centre during public school holidays
- Maternity Expressing Rooms
- Prayer Rooms
- Moderate assessments completed by the service providers.
- Monitor and manage the average repair cost as well as the quality of their own assessment.
- Ensuring team members are behaving in line with the company procedures.
- Dealing with escalated customer complaints and adhoc queries.
- Liaise with service providers, clients and advisors.
- Conduct all the above to the required performance and quality standards that are in place
- Deadline and results oriented/Work standards
- Enthusiastic and passionate about the job and the company
- Effective at planning and organization /Work management
- Teamwork/Collaboration
- Judgment/Problem solving
- Adaptability and change management expert
- Resilient with high tolerance for stress
- Interpersonal and communication skills
- Administration skills
- Computer literacy
- Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time
- Matric
- Qualified Panel beater, Spray Painter or Motor Mechanic
- Meet minimum criteria for VDQ. (VDQ Professional Membership)
- Leadership, Management and or Insurance related studies completed or in progress will be advantageous.