Business Process Analyst (Marketplace Finance) (AA/EE Position)REF: KK607Market Related SalaryCape Town CBD, Western CapeOur client is recruiting for a highly skilled Business Process Analyst (Marketplace Finance) to join their dynamic and fast-paced team. This critical role is focused on optimizing financial workflows, enhancing visibility and controls, and supporting scalable growth through data-driven process improvements.You'll work cross-functionally with Finance, Operations, Product, Technology, and Compliance teams to identify inefficiencies, streamline financial operations, and drive continuous improvement across marketplace-related financial processes.KEY RESPONSIBILITIES:Process Analysis & Continuous Improvement:Analyse current financial processes across marketplace operations to identify bottlenecks and inefficienciesMap existing workflows and design optimized future-state processesLead and track process improvement initiativesDevelop clear process documentation, SOPs, and workflow diagramsEngage stakeholders to validate improvements and align solutions with business goalsFinancial Data Analysis & Insights:Perform data analysis to uncover financial trends, anomalies, and opportunitiesCreate dashboards and reports to enhance financial transparencySupport KPIs development and conduct root cause analyses for discrepanciesProvide actionable, data-driven recommendations for process and performance improvementFinancial Visibility & Reporting Enhancement:Build real-time financial dashboards and automated reporting solutionsDevelop forecasting models and strategic financial toolsMonitor performance metrics and support strategic planning with analytical insightsEnsure consistency and accuracy of financial data across platformsInternal Controls & Risk Assessment:Evaluate current control frameworks and identify gapsDesign and implement stronger financial controlsConduct risk assessments and support audit readinessDevelop segregation of duties matrices and authorization structuresCompliance Monitoring & Analysis:Ensure adherence to financial regulations, tax requirements, and accounting standardsSupport marketplace seller compliance and regulatory reportingTrack compliance metrics and identify improvement areasMonitor regulatory changes and their process impactSystem Integration & Process Automation:Assess system capabilities and recommend automation opportunitiesCollaborate with IT teams on financial system integrationsDocument system requirements and test new processesPropose technology solutions to increase process efficiencyStakeholder Collaboration & Support:Facilitate cross-functional workshops and meetingsProvide analytical support to strategic and operational initiativesDrive training and change management effortsAct as a subject matter expert on marketplace financial processesREQUIRED QUALIFICATIONS & SKILLS:Bachelor's degree in Commerce, Accounting, Finance, or related analytical field3-5 years of experience in financial/business analysis or process improvementCertifications in Lean, Six Sigma, or similar methodologies (preferred)Proven expertise in process mapping and optimizationExperience with financial systems, ERP platforms, and data analysis toolsBackground in e-commerce, marketplaces, or digital platforms (highly beneficial)Proficiency in Excel and financial modellingExperience with tools such as Power BI, Tableau, Looker, or QlikKnowledge of SQL or other database query languagesFamiliarity with Visio, Lucidchart, or similar mapping toolsExposure to automation tools and project management methodologiesSoft Skills & Competencies:Strong analytical and problem-solving skillsHigh attention to detail and accuracyAbility to manage multiple projects and prioritiesStrong communication and stakeholder engagement skillsData-driven mindset with ability to drive action from insightsWhy Join?Work in a high-growth, tech-driven environmentCollaborate with talented cross-functional teamsDrive real impact through meaningful process improvementsGain exposure to the fast-evolving world of marketplaces and digital finance
