
Account Manager/s (Capital Equipment / Material Handling)
- Witbank, Mpumalanga
- Permanent
- Full-time
- The role requires a proven track record in business-to-business sales, with at least 6 years experience (3 years in Key Account Management), preferably within the mining, construction, or industrial sectors.
- Knowledge of the rental industry, CRM systems, budgeting, forecasting, and commercial policy enforcement is beneficial.
- Key duties include securing and growing revenue streams, driving customer relationship management, identifying and converting market intelligence into opportunity, and managing information flow across the business.
- Execute the annual Key Account Sales plan
- Develop and maintain Long Term Contract rental
- Develop and maintain "Service Level Agreements"
- Forecast Key Account stock requirements
- Deliver Turnover in line with or in excess of the Key Accounts Budget
- Convert key prospects who have strategic importance or offer valuable business potential
- Maximise strategic potential within the Key Accounts by utilizing National Service Network
- Implement National and Regional Key Account Customer pricing and service level strategies
- Manage the customer relationships in an appropriate manner relative to their status
- Ensure credit management criteria of the business is adhered to
- Build strong customer relationships with the Key Accounts
- Oversee call cycles to ensure Key Accounts receive premium customer service
- Monitor customer satisfaction
- Drive product and service expansion opportunities
- Identify opposition threats and implement strategy to neutralize
- Generate monthly reports regarding the performance of Key Accounts
- Gather and distribute strategic account information to relevant managers
- Including Strategic account sites for management via Sales manager and his Sales Consultants and/ or Service Manager and his field service technicians
- Including Key account administration requirements for the Commercial Manager
- Keep in regular contact with the Sales Consultants to ensure service levels are received
- 6 Years Sales experience of which 3 years involvement with Accounts Management in a business-to-business environment
- Mining/Construction/Industrial experience an advantage
- Rental Industry knowledge an advantage
- Sales and Marketing Degree (IMM)/Diploma will be advantage
- Working in a CRM environment an advantage
- Computer literate (MS Office / CRM / Pipeline)
- Must have valid drivers license
- Must have flexibility to work overtime where required
- We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
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