Job Summary Job Specification: German Speaking Customer Service Advisor Department: Customer Services | Location: Umhlanga Working Hours: 8 am - 10 pm (Rotational shifts) Shift Pattern: Monday - Sunday (Required to work 5 days on and 2 days off) To Apply please send your CV and ID copy to: . Salary Breakdown: Component Amount Annual Salary R288,000 Transport Allowance R400 Medical Insurance Employee + 2 Dependents Pension Fund 5% Employer and 5% Employee Night Shift Allowance 10% added for all hours worked between 6pm - 6am Job Requirements: • Minimum Education: Grade 12 / Matric • Experience: 6 months call centre/customer service experience • Language Level: Minimum B2 German Why Work for Us: • Competitive salary package • Full-time permanent roles offering stability and career growth opportunities • Work from our state-of-the-art office facility • Secure your future with our company pension scheme • Join a global company with over 225,000 employees across more than 40 countries Job Role: • Providing exceptional customer experiences • Handling product orders, payments, missing orders, product information requests, and recommendations • Working towards performance-based targets Recruitment Process: 1. Screening Interview 2. Ops Validation 3. Assessment (SHL and TransPerfect) 4. Background Checks 5. Offer made Assessments: • SHL - English language and computer literacy • TransPerfect - German spoken language and written.
