
National Retail Coordinator – Umhlanga
- Umhlanga, KwaZulu-Natal
- Permanent
- Full-time
- Matric and relevant tertiary qualification
- Minimum 3 years national retail coordination and team leadership
- A natural problem solver with an analytical mindset
- Advanced Excel skills - especially VLOOKUPS and data-driven decision making
- Excellent command of Afrikaans and English
- A tech-savvy individual who thrives on optimizing systems and introducing new technology
- Willingness to travel nationally on a monthly basis and flexibility to major events which may fall on weekends
- Own car essential
- Lead the Team: Manage a national team of approx. 50 staff (Store Managers and Sales Assistants)
- Sales & Operations Management: Oversee daily/weekly cash-ups, manage discounts, income statements, pricelist changes, recons, money sheets, and monthly stock takes
- Retail Excellence: Ensure adherence to store rules, security contracts, merchandising standards, and staff leave processes
- System Innovation: Introduce and implement new systems, optimize workflows, and streamline backend operations using tools like POSWorx and Advanced Excel (including VLOOKUPS)
- New Store Rollouts: Support with new store setups, staff onboarding, and system training
- Stock Control & Procedures: Own the full stock lifecycle - from GRV and RTS procedures to repairs, returns, and scan stock takes
- Customer Experience: Uphold retail manuals, manage manual receipts, and ensure product knowledge and presentation is top-tier
- Reporting & Analysis: Provide insights and reports based on stock value, income statements, and backend system data
- We may retain your personal information in our database for future matching of suitable opportunities
- We may contact you when suitable opportunities arise
- The information you have provided to us is true, correct and up to date