Associate Process Analyst

• Matric or an equivalent qualification.
• Bachelor of Science in Information Technology.
• 2+ years’ experience in this discipline.
• Verbal and written communication skills.
• Understanding of business processes.
• Understanding of the organization of a company.

• Analysis and documentation of business processes.
• Testing and QA of business processes to ensure efficiency.
• Define business processes and activity SLA’s.
• Evaluate business processes and eliminate inefficiencies.
• Administer user privileges and security and administer team systems.
• Audit processes to ensure they are executed according to the design.
• Business process management and improvement.

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