Sales Consultant - Fintech
Tower Group
- Cape Town, Western Cape
- Permanent
- Full-time
- General business experience / acumen.
- A proven sales track record.
- Strong networking skills.
- Excellent organizational and time management skills.
- Outstanding communication, interpersonal and leadership skills.
- Minimum 3 year's Field/Outbound Sales experience.
- Previous exposure working within merchant services or banking sector is advantageous.
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
- Valid driver's license and own reliable transport is essential.
- Relationship building.
- Meet and exceed sales targets.
- Prospecting.
- The ability to recognize and qualify potential clients for target audience.
- Sourcing sales opportunities through cold calls and door-to-door field calls.
- Setting up meetings.
- Presenting solutions - become fluent in demonstrating the devices and related software.
- Understanding customer needs (Needs Analysis) to offer a complete payment solution.
- Clearly explain the advantages and benefits of using the device and software solutions.
- Closing the sale.
- Ensure that merchant is properly onboarded.
- Train merchants to use the device to take payments and sell VAS.
- Process orders/quotes via email, phone, face to face.
- Process your daily admin workflow / calls /support / orders / quotes on CRM platform.
- Do the picking-up and delivering of devices to merchants.
- Assist merchants with additional software on the devices as appropriate.
- Regularly follow up on merchants to ensure traction and usage of the POS devices.
- Ensure client satisfaction, and promptly escalate critical problems to management.
- Communicate important feedback from merchants internally.
- Reporting to the Sales Manager.