
Senior Manager: Credit Risk
- Western Cape
- Permanent
- Full-time
- Responsible for expected credit loss & partial asset forecasting, informing provision overlays with empirical portfolio evidence
- Managing, initiating and driving initiatives, reporting and forecasting on the recoveries portfolio, including active debt review, allocation/withdrawal and placement strategies with external agencies, debt sales and valuations to potential debt buyers
- Credit owner of IFRS9 provision forecasting, incorporating portfolio strategy, macro-economic expectation etc. into the outlook
- Recovery Policy Management & compliance with legislation
- Development and deployment of credit strategies, segmentation and forecasting models across the credit life cycle (Collections, Recovery Management)
- Providing analytical solutions to complex business problems
- Support to operations on managing the Recoveries portfolio e.g. External Debt Collectors' target setting and expectation management
- Documentation of analytical processes and results, adhering to agreed documentation standards
- Effective communication and presentation of analytical results and credit-related topics across the business
- Data mining of credit bureau and other external data to provide insights and trends
- Extraction and preparation of data for internal development projects as well as outsourced solutions
- Managing a small team of individuals
- Key member of the provisioning technical committee
- Liaise with key stakeholders in the credit risk and finance teams to communicate consequences of risk strategy changes on IFRS9 provisions
- Liaise with operational teams to manage recoveries strategies and initiatives
- Liaise and manage external agencies that collect on our recoveries accounts and sell strategy changes and improvements
- Liaise with debt buyers when doing valuations for debt sales
- A degree in a numerate discipline, preferably Statistics / Mathematics / Operations Research / Engineering (Honours / Masters degree preferable)
- 5+ years as senior analyst, forecasting or credit collections/recoveries
- Forecasting experience
- Advanced Excel experience
- Knowledge and experience in statistical/data management software packages (SAS/SQL) Enterprise Miner would be advantageous
- Knowledge of the credit industry and credit life cycle management
- Experience with data mining and statistical techniques such as logistic regression, decision trees, cluster analysis etc
- Excellent data interpretation skills
- Good strategic and conceptual abilities
- Advanced problem solving, judgment and self management skills
- Demonstrate innovative, critical thinking, and problem-solving skills.
- Strong interpersonal, facilitation, and stakeholder management skills with the ability to
- influence.
- Good attention to detail and levels of accuracy.
- Sound business acumen with a strong customer service focus.
- Proven ability in multi-tasking and managing several deliverables at once.
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Business Insight - applies market and business insights in order to drive organisational objectives
- Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
- Decision Quality - consistently makes timely, well-rounded and informed decisions
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
- Nimble learning - quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes