Reservations Admin Controller

Randburg, Johannesburg
Permanent
Full-time

1 day ago

This role entails the efficient business administration of resort properties with the following 2 key focus points:1.Property information is captured, administered, and maintained accurately at all times so as to ensure optimal guest experience through all stages of their interaction with that, or any, property in our offerings;
2. Administering financial, reporting and statistical elements of a collection of properties to ensure best business performance as well as optimal guest experience.Key Performance Areas: The successful candidate will be responsible for:

Information administration across a wide variety of online platforms, per property
Data capture and record maintenance
Interacting with various stakeholders to satisfy a variety of information requests

Position Requirements:

Matric
Confident & professional communicator
Critical thinker with high attention to detail and accuracy
Minimum 5 Years client / stakeholder liaison experience
Computer literacy (proficient in MS Word and Excel)
Vacation Compass Experience Required
Excellent verbal and written communication skills in both English and Afrikaans
Good Interpersonal skills
Ability to work under pressure
Ability to plan and organise
Numerical proficiency essential
Strong business admin orientation
Previous experience in a Property/ Resort and/ or Channel reservation environment is advantageous.

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