Director of Operations
- South Africa
- Permanent
- Part-time
Employment Type: Part-time (30 hours per week +/-)
Salary: CompetitiveAbout the CompanyOur client is a fast-growing coaching and education business that empowers young athletes and their families to build confidence, resilience, and leadership skills. With a passionate global team and a thriving online community, the company delivers high-impact programs, coaching, and digital resources designed to transform lives both on and off the field.The business is scaling rapidly and seeks a Director of Operations to take ownership of its systems, people, and processes.About the RoleThe Director of Operations is a key leadership role responsible for ensuring that the company runs smoothly, efficiently, and with excellence. This individual will work closely with the founders to translate vision into execution by managing day-to-day operations, overseeing staff, optimising systems, and supporting program delivery.This is a role for a strategic doer — someone who can step into a fast-paced, entrepreneurial environment and provide both structure and leadership.Key Responsibilities
- Lead and manage day-to-day operations across programs, client delivery, and internal projects.
- Oversee and develop a small but growing remote team, ensuring accountability, clarity, and high performance.
- Partner with founders to execute strategic initiatives and growth plans.
- Implement and optimise business systems, processes, and automations to ensure scalability.
- Oversee program delivery to ensure clients receive a seamless and transformative experience.
- Monitor KPIs, financial performance, and operational efficiency, reporting regularly to leadership.
- Drive culture, communication, and alignment within the team.
- Problem-solve operational challenges and implement solutions proactively.
- Bachelor’s degree in Business, Operations, or related field preferred.
- 7+ years’ experience in operations, online business management, or leadership in a service-based organisation.
- Proven success in managing and scaling teams in a remote, digital-first environment.
- Strong understanding of systems, project management, and business automation tools.
- Excellent communication, leadership, and people development skills.
- Ability to manage multiple projects in a fast-paced, evolving business.
- Strategic mindset with a bias for action.
- Experience in coaching, education, or personal development sectors a plus.
- The chance to play a key leadership role in a purpose-driven organisation making a real impact in the lives of young athletes and families.
- A dynamic, collaborative, and entrepreneurial work environment.
- Remote-first flexibility, with alignment to US business hours.
- Competitive, market-related compensation with growth potential.