Junior Change Manager (Contractual)

Johannesburg, Gauteng
Permanent
Full-time

2 days ago

We are looking for an Junior Change Manager to join our Project Management team within Decision Inc.. Good communication, organizational and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.Who are we?Decision Inc. is a global digital partner that enables businesses to reinvent themselves to realise their full potential.We deliver agility, resilience, and intelligence to any enterprise, enabling them to adapt quickly and thrive through innovation and opportunity. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses.We achieve this by leveraging the worlds best technology to drive our clients business ambitions forward into tomorrow's reality. These technologies include but are not limited to: Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights.Our success is ultimately driven by our entrepreneurial culture, industry exposure, and the passion of our people. We have three key cross-functional teams Functional and Specialist Consulting, Development, and Engineering teams. Based in four global offices, our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fast-paced culture visit: Our success is ultimately driven by our entrepreneurial culture, industry exposure, and the passion of our people. We have three key cross-functional teams Functional and Specialist Consulting, Development, and Engineering teams. Based in four global offices, our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fast-paced culture visit:What Will You Do?Responsibilities include, but are not limited to:

The Change Manager will play a key role in ensuring the relevant project meets objectives on time and on budget, by increasing key stakeholder adoption and usage of the relevant solution. He / she will also support the Decision Inc. project team in integrating change management activities into the overarching project plan.
The Change Manager will focus on the people side of change, including but not limited to changes to business processes, systems and technology, job roles and organisation structures.
The primary responsibility will be creating and implementing change management strategies and plans that maximize key stakeholder adoption and usage of the solution and minimize resistance.
The Change Manager will work to drive faster adoption, higher realization of and proficiency with the changes that impact key stakeholders. These improvements will increase benefit realization, create value, ROI and the achievement of results and outcomes.
Fully accountable for the success of Change Management on the relevant project and is the driver that holds the Change Management Stream together.

Change Manager Responsibilities

Analysis

Conduct impact analysis and assess change readiness, interviews with key stakeholders, review of existing business processes vs. to be and kick off the Change Ambassador network
Design

Apply structured change management methodology and tools in order to create a Change Management Strategy which will support adoption and adaptation to the changes required by the relevant technology implementation
Design a detailed internal Communication Plan and external Communication Campaign aligned to the overarching project plan
Implementation

Execute the designed Change Management Strategy and associated change interventions
Execute the designed internal and external Communication Plans
Support the relevant stakeholders with the assistance from the Change Ambassador network through the project development, testing, and training phases
Provide input, document requirements, and support the design and delivering of the user training
Measurement and Reporting

Design and deliver structured measurement of the success of the Change Management stream
Weekly report to PMO Manager on the progress of Change Management stream on the relevant project
Weekly and / or monthly reporting to the client on the progress of the Change Management stream
Finance

o Contribute to the financial planning process within area, where required.o Identify opportunities to enhance cost effectiveness and increase operational efficiency.o Manage financial and other company resources under your control with due respect.o Provide input into the risk identification processes and communicate recommendations inWho Do You Need to Be?

Bachelors degree in Business Administration, IT, Organizational Psychology, Communications, or a related field.
Entry-level certifications (or willingness to obtain) such as:

Prosci Change Management Certification (highly regarded in consulting).
ITIL Foundation (for IT service management context).
Agile, Scrum, or SAFe Fundamentals (for digital transformation projects).
Project Management fundamentals (CAPM or PRINCE2 Foundation).
Understanding of digital transformation concepts, such as cloud migration, ERP implementation (SAP, Microsoft Dynamics, etc.), automation, data & analytics, and emerging technologies.
Basic knowledge of IT project lifecycle and systems implementation processes.
Familiarity with change management frameworks (ADKAR, Kotters 8 Steps, Lewins Change Model).
Proficiency in productivity tools (Microsoft Office, PowerPoint, Excel) and collaboration platforms (Teams, SharePoint, Jira, Confluence, Miro).

Decision Inc

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