Sales Representative

• Three years’ experience in a Chemical Industry sales environment (essential).
• Proficiency in Microsoft Office (intermediate level preferred).
• Excellent selling, presentation, communication, and interpersonal skills.
• Strong negotiation skills.
• Own vehicle and valid driver’s license.
• Excellent organizational skills.
• Good multitasking skills.
• Ability to meet deadlines.
• Bilingual (ability to speak two languages).

• Maintain a professional demeaner that upholds the brand’s reputation and business ethos.
• Visit an average of ten clients per day. Complete and submit a weekly call report to the Sales Manager.
• Prepare a client call planner to be followed and repeated on a 4-to-6-week cycle.
• Monitor sales performance and gross profit activities regularly.
• Present and sell products and services to both current and potential clients.
• Follow up on new leads and referrals obtained through field activities.
• Provide product demonstrations for new and existing clients.
• Explore opportunities for upselling and expanding business within existing client accounts.
• Consistently meet established sales targets.

• Complete written service reports for clients where required and ensure they are discussed with the relevant stakeholders and submitted to the Sales Manager.
• Ensure staff training is provided for all clients, and close out related administrative tasks such as training registers and training certificates.
• Build strong relationships with key personnel within the client portfolio, such as buyers, general managers, chefs, and area managers.
• Always deliver prompt and effective service and assistance.
• Assist with customer deliveries in unforeseen circumstances.
• Provide guidance on the most suitable products and their efficient use.
• Manage account services by conducting quality checks and follow-ups.
• Perform technical installations, repairs, and maintenance of equipment when necessary.
• Demonstrate a consultative sales approach and use hands-on service to enhance value for the customer.
• Offer emergency service support after hours when needed.
• Build long-term customer relationships by offering innovative products, sales demonstrations, regular service visits, and ongoing training.
• Learn about customers’ operations and develop tailored solutions based on expertise in cleaning and sanitation processes.

• Attend and actively participate in all sales meetings.
• Share insights on new competitor products, developments in key accounts, and other relevant information gathered from the field with the Sales Manager.
• Assist in providing accurate service report data to the Sales Manager.
• Submit weekly sales and technical reports to the Sales Manager.
• Follow data and communication policies at all times.
• Use approved templates where available.
• Adhere to established deadlines.

• Support the Debtors department in following up on outstanding payments when required.
• Ensure that new clients complete the necessary cash or credit application forms.
• Maintain updated contact information for all clients.
• Oversee product merchandising in the market and maintain consistent brand image elements such as stickers and wall charts.
• Provide clients with prompt quotations within 24 hours of a visit and ensure timely follow-up.
• Ensure health, safety, and environmental standards are upheld at client sites in relation to product supply.
• Conduct stock management and stocktaking activities as required.

• Continuously expand product knowledge, particularly in chemicals, dosing equipment, and cleaning systems.
• Stay informed of industry changes and trends.
• Attend training courses offered as part of professional development.
• Enhance selling skills through ongoing self-study and personal initiative.

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