Managing Director (REMOTE SOUTH AFRICA)
- South Africa
- Permanent
- Full-time
We are a growing e-commerce company generating $5-10 million in annual revenue with a small internal team. Our business is poised for growth, and we're seeking an experienced and operationally focused Managing Director to take on a role that blends high-level strategy with hands-on execution in marketing and logistics. The ideal candidate will manage the complexities of both marketing and logistics, driving efficiency, growth, and profitability.Position Overview:
As the company’s sole Managing Director, you will have the unique responsibility of overseeing the entire operations of the company, including managing outsourced marketing agencies and an internal staff. You will be required to identify and solve all problems; provide strategic oversight; hire, manage, and train team-members; and iteratively improve the business’ processes and financial performance. This is a dynamic role comprised of three separate functions: (1) formulating and executing marketing projects, (2) providing oversight of marketing agencies and performance, and (3) managing and improving daily operations. While all three functions involve some degree of delegation, they are project-intensive and require an exceptionally high degree of autonomous learning, organization, execution, and diligence.Key Responsibilities:
- Marketing Oversight:
- Formulate, execute, and iteratively improve all of the companies’ marketing strategies to grow cash flow.
- Hold external marketing agencies handling paid media, Google Ads, SEO, funnels, social ads, Meta, etc. accountable for performance and provide directives to improve performance.
- Logistics & Operations Oversight:
- Develop a complete understanding and command of all the company’s internal SOPs, including fulfillment, sales, and shipping SOPs.
- Continuously identify areas requiring improvement and implement appropriate SOPs and staff training.
- Oversee the company’s systems; decide how and when to change.
- Team Leadership & Employee Oversight:
- Oversee the performance of the internal team, providing regular feedback and holding members accountable to role-specific performance metrics.
- Recruit, hire, and train new team members for various roles as necessary.
- Continue to foster a strong company culture, driving performance and accountability within a small but dynamic team.
- Bridge the gap between high-level strategy and day-to-day execution.
- Strategy & Growth:
- Develop and execute strategic plans to drive growth and profitability.
- Identify opportunities for operational improvements and scalability as the company grows.
- Develop and implement SOPs for marketing and logistics on an as-needed basis to iteratively improve the company’s operational and financial performance.
- PNL Management:
- Manage the company’s Profit and Loss (PNL), ensuring financial goals are met and profit margins are optimized.
- Develop and implement cost-effective strategies while driving business growth.
- Operational Focus:
- Strong operational mindset, with a proven track record in managing teams and overseeing multiple business functions.
- Prior experience managing marketing teams or agencies and having a hands-on role in logistics operations.
- Leadership & Strategy:
- Ability to develop a strategic vision and execute on it, while being deeply involved in the day-to-day operations and project execution.
- Strong leadership skills to guide and grow a small, agile team.
- Ability to build systems, processes, and SOPs to scale a business.
- Growth-Oriented:
- Passion for growth and scaling businesses, with experience in small entrepreneurial or startup environments a plus.
- Prior experience working with remote teams or offshore teams is preferred.
- Comfort with wearing multiple hats in a small organization, and the desire to grow the team as the company scales.
- PNL & Financial Acumen:
- Must have potential to develop a strong understanding of financial management and accountability.
- Exceptional ability to identify, analyze, and solve problems.
- Insatiable curiosity and a strong desire for mastery of one’s role.
- Previous experience with hiring, training, and evaluating the performance of small teams.
- Superb written communication skills.
- Proactive, priority-oriented sole contributor style and high degree of productive output.
- Extensive experience with typing and general computer operations – typing test required.
- Ability to build and implement SOPs, systems, and processes for scale.
- Willingness to work a minimum of 12 hours per day during the workweek, at a minimum, during the ramp-up phase (first 3-6 months or until fully trained), and 10 hours per day during the workweek thereafter.
- Digital marketing experience or background.
- PNL management experience and a proven ability to manage revenue, profit margins, and costs.
The current CEO will provide comprehensive training over a period of 3-5 months, offering deep insight into the business, systems, and processes to ensure a smooth transition and long-term success in the role.Benefits & Compensation:
- Competitive salary
- Opportunity to shape the future of a growing business
- Flexible working arrangements (remote work)
- 15 days PTO and 10+ US Holidays.